Steps to take for Remote Support to work:

1. Click one of the links to your right, or below to download manually.
   Windows download

   Android download (watch setup tutorial)

   Mac download

   iOS download (watch setup tutorial)
2. Launch the downloaded program.
   It may be in your Downloads folder.
3. Give the 9-digit number to your IT admin.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.